Filing a Claim


1. Contact our agency or your insurance company directly to report the incident.
2. Make temporary repairs and begin the cleanup process if applicable.
3. Make a list of damaged items, taking photos or video if applicable.
4. DO NOT discard any damaged items until an adjuster has surveyed it.


We are here to guide and assist you during the claims process.


CLAIMS – Company List

Below is a list of insurance companies and their claim contact numbers. You can either contact the insurance company directly to file your claim or call our office at 504-828-0400 for assistance in reporting your claim. In the event our office is closed, either call us the next business morning or email us at claims@hkelleher.com. Reporting your claim directly to the carrier can help to expedite handling of your claim.

Name Phone Fax Email Web Address
AAA Insurance Co 1800-222-7623 314-523-7427 www.aaa.com
ACE/Westchester 678-795-4000 441-292-2456 wsqeasclaims@ace-ins.com www.acegroup.com
Aegis Security 800-233-2160 717-657-0340 claimsq@aegisfirst.com www.aegisinsurance.com
American Bankers Flood 800-423-4403 866-892-3066 myfloodclaim@assurant.com www.assurantspecialtypropeperty.com
AmericanEmpire 513-369-3000 513-369-3062 aeslic.claims@gaic.com www.aeslic.gaic.com
ASI Underwriters 866-274-5677 866-274-3299 asicatsupport@asicorp.org www.americanstrategic.com
Atain 800-347-6658 248-932-9051 claims@atain.com www.atainins.com
Bankers Flood 800-756-9700 800-511-1396 www.bankersinsurance.com
Burlington Insurance Co 336-586-2500 www.ifgcompanies.com
Burns & Wilcox New Orleans Office 504-838-3641 504-834-3615
Chicago Office 800-521-1918 248-932-9051 pldunn@burns-wilcox.com
CNA Western Surety 877-672-6115 312-755-7276 claims@cnasurety.com www.cnasurety.com
Charity First 800-832-7839 877-753-2948 www.charityfirst.com
Chubb/ACE 800-252-4670 800-300-2538 wcsc.auto.claims@chubb.com www.chubb.com
Colony 800-577-6614 804-560-4834 claimreporting@colonyspecialty.com
Essex 800-963-7739 804-273-1435
Evanston 800-243-1782 480-905-5092 newclaims@markelcorp.com
FCCI 800-226-3224 800-226-2003 newclaim@fcci-group.com www.fcci-group.com
Firemans Fund / Ace 800-347-3428 800-678-9847 pifnol@ffic.com www.acegroup.com
First Financial 336-586-2500 336-586-2808 claimnotice@ifgcompanies.com www.ifgcompanies.com
Foremost All Other 800-435-7764
WC 866-967-5256 866-846-3114 myclaim@foremost.com www.foremost.com
Founders 888-676-4342 commercialnewclaims@foundersinsurance.com www.foundersinsurance.com
Gemini-Vela Ins Services Inc 866-915-7478 402-492-8352 claims@vela-ins.com www.vela.com
Geo-Vera-HO Program 800-631-6478
After Hrs 800-735-8086 866-306-4539 www.mygeosource.com
Gray Insurance Co. 504-888-7790 504-454-6122 www.grayinsco.com
Hall & Company 360-598-3700 360-697-3744 www.hallandcompany.com
Hartford Business 800-327-3636 800-347-8197 www.thehartford.com
Hudson 951-278-5648 212-978-2847 hudsonclaims300@hudsoninsgroup.com
James River Insurance Group 804-289-2712 804-289-2800 new.claimsnotices@jamesriverins.com www.jamesriverins.com
Louisiana Citizens (New Claims) 888-568-6455 225-928-3090 policyadmin@lacitizens.com www.lacitizens.com
Lexington 800-355-4891 617-330-8306 lexingtonhomeownersproperty@chartisins.com
Lloyds London with Burns 800-933-4933 248-932-9051 claimsmail@burns-wilcox.com
LHBA 877-542-2743 225-334-0666 www.lhbasif.com
LUBA 888-884-5822 225-389-9300 froi@lubawc.com www.lubawc.com
LWCC 800-267-2410 225-231-2301 www.lwcc.com
Maxum Indemnity Co 800-598-6324 678-597-4501 claims@mxmsig.com www.mxmsig.com
Navigators 415-217-8547 415-956-1718 afclaims@navg.com
Occidential Ins Co 800-780-8423 941-746-1792
Pacific Ins Co 617-526-7600 617-526-0611
Peachtree Special Risk (AmRISC claims) 252-247-8760 252-726-2855 claims@amrisc.com
Penn-America 800-788-4780 610-660-8885
Progressive 800-274-4499 800-777-7301 www.progressive.com
Republic Group WC Claims 800-913-8698 972-748-6149 dallas.claims@republicgroup.com www.republicgroup.com
Personal 800-344-2275 888-224-5874
Commercial 800-344-2275 888-224-5874
Rodco Worldwide 504-833-5700 504-834-9111 linell@rodcoworldwide.com www.rodcoworldwide.com
Scottsdale 800-423-7675 480-483-6752 clmsrpts@scottsdaleins.com
Selective Insurance Co 877-647-1798 973-948-4415
Southern Cross Underwriters 800-824-1709 205+986-6384 www.scui.com
Starr Bop 866-391-9675 973-404-1040 6599starrbop@yorkrsg.com www.starrbop.com
Stillwater Ins 800-220-1351 800-491-7683 claims@stillwaterinsurance.com
Summit Consulting 888-468-2539 225-926-4102 www.summitholdings.com
Travelers (Personal Lines ) 800-252-4633 877-749-0075 www.travelers.com
(Commercial Lines ) 800-238-6225 877-784-5329
(Glass Phone ) 866-878-4527
(Auto ) 877-801-9685
(CAT Unit) 877-801-9685
(Bond) 800-842-9496
Travelers Ocean Marine 800-772-4482 877-801-9685 www.travelers.com
Travelers Flood 800-505-0193 888-288-5892 www.travelers.com
Tourus claims@torusinsurance.com
USI (USF Ins Co) 248-538-4530 248-539-6092
US Risk 504-219-1054 504-219-0135 www.usrisk.com
USR-(see Gemni-Vela Ins Serv ) 866-915-7478
402-492-8352 402-492-3283
Western Heritage 800-873-9442 866-882-0370 whclaims@westernheritageins.com
Wright Flood 800-725-9472 877-270-4329 floodclaims@weareflood.com www.wrightflood.com
Zurich (US Assure ) 800-987-3373 877-962-2567 usz_carecenter@zurichna.com www.zurichna.com
Status 877-246-3478 webclaims.zurichna.com