Filing a Claim
1. Contact our agency or your insurance company directly to report the incident.
2. Make temporary repairs and begin the cleanup process if applicable.
3. Make a list of damaged items, taking photos or video if applicable.
4. DO NOT discard any damaged items until an adjuster has surveyed it.
We are here to guide and assist you during the claims process.
CLAIMS – Company List
Below is a list of insurance companies and their claim contact numbers. You can either contact the insurance company directly to file your claim or call our office at 504-828-0400 for assistance in reporting your claim. In the event our office is closed, either call us the next business morning or email us at claims@hkelleher.com. Reporting your claim directly to the carrier can help to expedite handling of your claim.
| Name | Phone | Fax | Web Address | ||
| AAA Insurance Co | 1800-222-7623 | 314-523-7427 | www.aaa.com | ||
| ACE/Westchester | 678-795-4000 | 441-292-2456 | wsqeasclaims@ace-ins.com | www.acegroup.com | |
| Aegis Security | 800-233-2160 | 717-657-0340 | claimsq@aegisfirst.com | www.aegisinsurance.com | |
| American Bankers Flood | 800-423-4403 | 866-892-3066 | myfloodclaim@assurant.com | www.assurantspecialtypropeperty.com | |
| AmericanEmpire | 513-369-3000 | 513-369-3062 | aeslic.claims@gaic.com | www.aeslic.gaic.com | |
| ASI Underwriters | 866-274-5677 | 866-274-3299 | asicatsupport@asicorp.org | www.americanstrategic.com | |
| Atain | 800-347-6658 | 248-932-9051 | claims@atain.com | www.atainins.com | |
| Bankers Flood | 800-756-9700 | 800-511-1396 | www.bankersinsurance.com | ||
| Burlington Insurance Co | 336-586-2500 | www.ifgcompanies.com | |||
| Burns & Wilcox | New Orleans Office | 504-838-3641 | 504-834-3615 | ruleblanc@burns-wilcox.com | |
| Chicago Office | 800-521-1918 | 248-932-9051 | |||
| CNA Western Surety | 877-672-6115 | 312-755-7276 | claims@cnasurety.com | www.cnasurety.com | |
| Charity First | 800-832-7839 | 877-753-2948 | www.charityfirst.com | ||
| Chubb/ACE | 800-252-4670 | 800-300-2538 | wcsc.auto.claims@chubb.com | www.chubb.com | |
| Colony | 800-577-6614 | 804-560-4834 | claimreporting@colonyspecialty.com | ||
| Essex | 800-963-7739 | 804-273-1435 | |||
| Evanston | 800-243-1782 | 480-905-5092 | newclaims@markelcorp.com | ||
| FCCI | 800-226-3224 | 800-226-2003 | newclaim@fcci-group.com | www.fcci-group.com | |
| Firemans Fund / Ace | 800-347-3428 | 800-678-9847 | pifnol@ffic.com | www.acegroup.com | |
| First Financial | 336-586-2500 | 336-586-2808 | claimnotice@ifgcompanies.com | www.ifgcompanies.com | |
| Foremost | All Other | 800-435-7764 | |||
| WC | 866-967-5256 | 866-846-3114 | myclaim@foremost.com | www.foremost.com | |
| Founders | 888-676-4342 | commercialnewclaims@foundersinsurance.com | www.foundersinsurance.com | ||
| Gemini-Vela Ins Services Inc | 866-915-7478 | 402-492-8352 | claims@vela-ins.com | www.vela.com | |
| Geo-Vera-HO Program | 800-631-6478 | ||||
| After Hrs | 800-735-8086 | 866-306-4539 | www.mygeosource.com | ||
| Gray Insurance Co. | 504-888-7790 | 504-454-6122 | www.grayinsco.com | ||
| Hall & Company | 360-598-3700 | 360-697-3744 | www.hallandcompany.com | ||
| Hartford | Business | 800-327-3636 | 800-347-8197 | www.thehartford.com | |
| Hudson | 951-278-5648 | 212-978-2847 | hudsonclaims300@hudsoninsgroup.com | ||
| James River Insurance Group | 804-289-2712 | 804-289-2800 | new.claimsnotices@jamesriverins.com | www.jamesriverins.com | |
| Louisiana Citizens | (New Claims) | 888-568-6455 | 225-928-3090 | policyadmin@lacitizens.com | www.lacitizens.com |
| Lexington | 800-355-4891 | 617-330-8306 | lexingtonhomeownersproperty@chartisins.com | ||
| Lloyds London with Burns | 800-933-4933 | 248-932-9051 | claimsmail@burns-wilcox.com | ||
| LHBA | 877-542-2743 | 225-334-0666 | www.lhbasif.com | ||
| LUBA | 888-884-5822 | 225-389-9300 | froi@lubawc.com | www.lubawc.com | |
| LWCC | 800-267-2410 | 225-231-2301 | www.lwcc.com | ||
| Maxum Indemnity Co | 800-598-6324 | 678-597-4501 | claims@mxmsig.com | www.mxmsig.com | |
| Navigators | 415-217-8547 | 415-956-1718 | afclaims@navg.com | ||
| Occidential Ins Co | 800-780-8423 | 941-746-1792 | |||
| Pacific Ins Co | 617-526-7600 | 617-526-0611 | |||
| Peachtree Special Risk | (AmRISC claims) | 252-247-8760 | 252-726-2855 | claims@amrisc.com | |
| Penn-America | 800-788-4780 | 610-660-8885 | |||
| Progressive | 800-274-4499 | 800-777-7301 | www.progressive.com | ||
| Republic Group | WC Claims | 800-913-8698 | 972-748-6149 | dallas.claims@republicgroup.com | www.republicgroup.com |
| Personal | 800-344-2275 | 888-224-5874 | |||
| Commercial | 800-344-2275 | 888-224-5874 | |||
| Rodco Worldwide | 504-833-5700 | 504-834-9111 | linell@rodcoworldwide.com | www.rodcoworldwide.com | |
| Scottsdale | 800-423-7675 | 480-483-6752 | clmsrpts@scottsdaleins.com | ||
| Selective Insurance Co | 877-647-1798 | 973-948-4415 | |||
| Southern Cross Underwriters | 800-824-1709 | 205+986-6384 | www.scui.com | ||
| Starr Bop | 866-391-9675 | 973-404-1040 | 6599starrbop@yorkrsg.com | www.starrbop.com | |
| Stillwater Ins | 800-220-1351 | 800-491-7683 | claims@stillwaterinsurance.com | ||
| Summit Consulting | 888-468-2539 | 225-926-4102 | www.summitholdings.com | ||
| Travelers | (Personal Lines ) | 800-252-4633 | 877-749-0075 | www.travelers.com | |
| (Commercial Lines ) | 800-238-6225 | 877-784-5329 | |||
| (Glass Phone ) | 866-878-4527 | ||||
| (Auto ) | 877-801-9685 | ||||
| (CAT Unit) | 877-801-9685 | ||||
| (Bond) | 800-842-9496 | ||||
| Travelers Ocean Marine | 800-772-4482 | 877-801-9685 | www.travelers.com | ||
| Travelers Flood | 800-505-0193 | 888-288-5892 | www.travelers.com | ||
| Tourus | claims@torusinsurance.com | ||||
| USI (USF Ins Co) | 248-538-4530 | 248-539-6092 | |||
| US Risk | 504-219-1054 | 504-219-0135 | www.usrisk.com | ||
| USR-(see Gemni-Vela Ins Serv ) | 866-915-7478 | ||||
| 402-492-8352 | 402-492-3283 | ||||
| Western Heritage | 800-873-9442 | 866-882-0370 | whclaims@westernheritageins.com | ||
| Wright Flood | 800-725-9472 | 877-270-4329 | floodclaims@weareflood.com | www.wrightflood.com | |
| Zurich (US Assure ) | 800-987-3373 | 877-962-2567 | usz_carecenter@zurichna.com | www.zurichna.com | |
| Status | 877-246-3478 | webclaims.zurichna.com | |||
